Guide to airline policies as travelers fly


JetBlue Airways removal of cancellation and change fees, with the exception of Blue Basic tickets, which will charge $ 100 or $ 200, depending on the itinerary. Price differences apply. Travel credits issued between February 27 and June 30, 2020 for flight purchases remain valid for 24 months from the date of issue. Others are valid for 12 months. Customers with credits must use the funds before expiration; however, they can book any available flight within the airline’s schedule, even those beyond the expiration date. The airline offers full beverage service, as well as food and alcohol for purchase.

Baggage fees ($ 35 for the first bag, $ 45 for the second) are charged to Blue Basic, Blue, and Blue Extra customers unless they have Elite status or a co-branded credit card. Blue Basic ticket holders are only entitled to one personal item, to be placed under the seat in front of them. Traditional carry-on baggage is not permitted and must be checked in at the counter at normal baggage rates, unless the passenger has Elite status, is traveling to or from London, or is combining a Blue Basic fare with an Even seat More Space (on all flight paths, if connected). More details here.

Southwest Airlines allows passengers who cancel their flight at least 10 minutes before scheduled departure to receive a full refund for refundable tickets. For non-refundable tickets, a customer will receive a travel credit for the full fare, valid for up to one year from the date of issue of the original ticket.

Each customer is entitled to two pieces of checked baggage free of charge, although size and weight limits apply. The airline offers non-alcoholic beverage service on flights over 250 miles. The service of alcoholic drinks remains suspended. More details here.

Spirit Airlines has no charge for changes made up to 60 days prior to departure, then charges progressively closer to the date of departure. (Maximum charge is $ 99, for changes made within two days of departure.)

The airline offers food and drink for purchase. Menus have been removed from airplanes but are available on mobile devices. Baggage charges are based on the itinerary. More details here.

United eliminated change fees for many tickets on domestic and international flights from the United States. Price differences apply. Basic economy tickets are non-refundable or changeable, but passengers can upgrade to a standard economy ticket for $ 45, which entitles them to perks such as free seating, carry-on baggage, and the option to change the ticket free of charge. All passengers can also travel on hold on previous flights to the same destination on the same day at no additional cost. Flight credit for tickets issued between May 1, 2019 and December 31, 2021 is valid until December 31, 2022. Tickets purchased in January. 1, 2022 and after will be valid for 12 months from the date of purchase.

In the economy cabin, alcoholic beverages are available on flights over an hour and snacks can be purchased on flights over four hours. Plus is offered with premium tickets.

Baggage fees, which vary by flight, are charged to main cabin customers, unless they have Elite status or a co-branded credit card. Basic economy class passengers on most routes are not permitted in large hand baggage. Full information can be found here.

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